StorageMart ✔

"Our storage unit has been broken into THREE times now. The first time was before Christmas - our lock was cut and we lost expensive sentimental items. We had insurance - we thought it would be okay. After filing a police report, we were then told there was insufficient evidence by the insurance company through Storage Mart, stating there was not enough evidence that we were robbed. We cut our losses and continued renting this unit. 2 months ago - our lock was cut again. Yes, we made sure to get a secure lock this time. Although nothing was stolen this time, our unit was a mess and there was blood in our unit. Storage Mart gave us a lock and that was all. LAST WEEK - my husband went to our unit to measure a few of our items only to find out we were robbed again. Our unit this time is completely trashed. My brand-new vanity is broken, they ripped through all of my daughter's birthday cards and our wedding cards. We honestly don't know what else if wrecked or stolen. Cops have gotten involved, and they found the person but we have been told that code locks or cameras will not be installed because it will increase the rent, yet they raise the rent almost every 2 months! and that the wifi won't reach that far for a camera. We feel so violated and like our stuff is not safe there no more. This is 2 weeks before our move in date to our new home. I honestly cannot wait to move our things out of there."