Depotium Mini Entrepôt - Baie d'Urfé

ive been a client at depotium for a couple of years now, and while i prefer to remain anonymous for business reasons, I wanted to share my honest experience. Overall, Depotium is a nice and well maintained facility. However the only issue i have ever encountered has been with one certain employee which is the manager he is an older gentleman with gray hair and glasses I believe his name is Paul. Unfortunately i have found him quite rude on several occasions. He seems to pick and choose who he is friendly with, I have seen it in the office on many occasions and near the loading docks. Many of my neighbors in the units have also noticed this. He can be very cold, dismissive and things on being strictly done his way. On the other hand the younger girl and the other lady that used to work there were absolutely fantastic and wonderful and beyond professional. They were always willing to help, always had a smile on their faces and treated me with nothing but respect and kindness. They made the experience over here wonderful. Depotium is an amazing place to store your things and your business needs but far as employees Paul is not someone who i recommend at all and he was the one that made my experience unsatisfied. I recommend dealing with the other 2 ladies 100%.

This was meant to be posted back in July but here we are. First time renting a storage unit and process was made simple, clear and easy. Ive dealt with manager Paul from the beginning who has been great with each interaction ever since. Always very positive, nice and great to talk to. He also has found solutions to concerns i have had, great person to have in charge. I would also like to point out the cleanliness of the facility each time I have gone over. Despite not being closer to Vaudreuil, truly satisfied with my rental unit.

Excellent service from the first contact on to the end of my contract. All staff I was in touch with are friendly and accommodating. Great communication via email too. Everything was beyond my expectations to be frank. Highly recommended!