U Store It | Self Storage | Courtenay

Category: Storage facility
Reviews: (4.3) 9 reviews
Budget Friendly
Eco Friendly
Free Quotes
Locally Owned

Hours & Location

Address: 2260 Cousins Ave, Courtenay, BC V9N 7T5
Phone: (250) 334-4545
Hours:
  • Monday, Closed
  • Tuesday, 10 AM–1 PM
  • Wednesday, 10 AM–1 PM
  • Thursday, 10 AM–1 PM
  • Friday, Closed
  • Saturday, Closed
  • Sunday, Closed
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U Store It | Self Storage | Courtenay Reviews

Mical Dyck (1)
I've been trying to get a hold of someone at the office for three months. I've left multiple phone messages, called numerous times during business hours, emailed and no response. I rented a locker in February, 2024 to be paid monthly to my credit card and I haven't been charged since the first month. I'm trying to call to confirm all of my stuff is still in storage and pay for the subsequent months, but I can't anyone to answer my calls or call me back. I had a great experience when I set up the locker, but I'd really like some follow up to my multiple messages. Until then my review isn't good.
AAHLEYAH TINSLEY (5)
Wonderful customer service. Very accommodating. 24 hour access. With security code.
Sonja Pfeffer (4)
Reasonable rates. Friendly service. Great units.

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Recommendations before choosing a Storage Service

  1. Check the company’s reputation and customer reviews: Look for storage providers with positive reviews and a solid reputation. Reading real customer experiences will help you understand the quality of service and reliability.
  2. Confirm what is included in the storage service: Make sure you clearly understand what is included in the price, such as unit size, climate control, access hours, and any additional fees.
  3. Ask about security and safety measures: Find out what security systems are in place, including surveillance cameras, gated access, alarms, and on-site staff to protect your belongings.
  4. Verify licensing, insurance, and coverage options: Ensure the company is properly licensed to operate in Canada and ask about insurance options to protect your stored items against loss or damage.
  5. Request a written quote and rental agreement: Always ask for a written quote and review the rental agreement carefully so you are clear about pricing, contract terms, and cancellation policies.

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