BigSteelBox

Category: Moving and storage service
Reviews: (4.6) 116 reviews
Budget Friendly
Eco Friendly
Free Quotes
Locally Owned

Hours & Location

Address: 880 Dalton Rd, Kelowna, BC V1X 2P9
Phone: (250) 763-9660
Hours:
  • Monday, 8 AM–5 PM
  • Tuesday, 8 AM–5 PM
  • Wednesday, 8 AM–5 PM
  • Thursday, 8 AM–5 PM
  • Friday, 8 AM–5 PM
  • Saturday, Closed
  • Sunday, Closed
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BigSteelBox Reviews

Patrick Spinks (1)
I ordered a container from Big Steel Box with the explicit instructions that I needed to be present on delivery for correct placement. This was clearly stated in the work order. Container was delivered without me present & placed facing the wrong direction. I have spent three weeks trying to get this moved (during which I can't use the container) as I can't properly access the doors to load directly to/from a vehicle. Big Steel Box has refused to be accountable & will only turn the container 90degrees if I pay them another $120 delivery fee to fix their mistake. I WOULD NEVER recommend Big Steel Box.
Martin Bevington (5)
I used BigSteelBox for a year of storage in Kelowna and then a complete cross country move from Kelowna to Moncton in Summer of 2025.

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Recommendations before choosing a Storage Service

  1. Check the company’s reputation and customer reviews: Look for storage providers with positive reviews and a solid reputation. Reading real customer experiences will help you understand the quality of service and reliability.
  2. Confirm what is included in the storage service: Make sure you clearly understand what is included in the price, such as unit size, climate control, access hours, and any additional fees.
  3. Ask about security and safety measures: Find out what security systems are in place, including surveillance cameras, gated access, alarms, and on-site staff to protect your belongings.
  4. Verify licensing, insurance, and coverage options: Ensure the company is properly licensed to operate in Canada and ask about insurance options to protect your stored items against loss or damage.
  5. Request a written quote and rental agreement: Always ask for a written quote and review the rental agreement carefully so you are clear about pricing, contract terms, and cancellation policies.

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